Simplified, Secure Payments for Contact Centers
Removing Friction & Frustration
Unlocking Secure and Effortless Payments for Contact Centers
You’re a contact center that needs to take payments from customers. You want to make this easy for both the customer and the agent; a frictionless and seamless experience that is both secure and compliant.
We provide two simple-to-deploy solutions:
See our solutions in action Request a Demo
Click to Pay
A true omni-channel solution supporting both telephone calls and chat sessions. A secure link is sent to the customer for them to enter their payment details. There is no break in the conversation; the agent can follow every step taken and guide the customer through to successful completion.
The process is effortless for both parties, and totally secure as no payment details are visible to the agent.
Focused on phone conversations, Key to Pay enables customers to enter card details using their telephone keypad rather than sharing these with the agent.
The information is collected securely, and the agent is able to follow every step and guide the customer through the process to increase the number of successful transactions.
Key to Pay
Both Click to Pay and Key to Pay are SaaS solutions that are simple and easy to deploy with no disruption to existing systems and no headaches for your IT team, yet both solutions can deliver a major positive impact on performance and customer experience.
The Big Impact
That PCI Pal Can Have on Your Contact Center
Take a look at our eBook that explains how you can remove the friction and frustration associated with your payment process – creating happier customers and agents.
Learn how to simplify and secure payments in your contact center
Request A Demo
We find that the quickest way to see how our solutions work and the impact they can have on your contact center is walking through a live demo. We promise this is quick and pain free; just let us have your contact details and we will set up a convenient time.
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